Data protection notice

This is a translation of the Turkish text.

In accordance with Article 10 of the Turkish Personal Data Protection Law No. 6698 (KVKK), this notice explains how the personal data you share when you fill in the booking request form on the B Travel website is processed.

Data controller

DoktorB Sağlık Turizmi A.Ş., Fulya Mah. Büyükdere Cad. Quasar İstanbul No:76 İç Kapı 80, 34394 Şişli / İstanbul

Which of your data is processed?

• identity and contact details: your first and last name, your phone number and, if you wish, your email address;
• journey details: the service or tour you choose, the date and time, the pick-⁠up point and destination, the flight number, the number of people and suitcases, your vehicle preference and your note;
• the date and time you submitted the form;
• to prevent misuse, a short, irreversible digest derived from your connection (IP) address (the address itself is not stored).

No payment or card details are requested or stored on the site. The site does not use cookies; no advertising or visitor tracking takes place.

Why is it processed?

To assess your request, to get back to you with availability and price information, to plan and carry out your transfer or tour, and to prevent misuse of the form. Your data is not used to send marketing messages or for profiling.

Legal basis and method of collection

Your data is collected electronically through the request form. The legal basis is that processing is necessary for the conclusion and performance of the service contract to be concluded with you (KVKK Art. 5/2-⁠c) and the legitimate interest in the security of the form (KVKK Art. 5/2-⁠f).

Who is it shared with?

Your data is stored on the servers of the service provider that hosts the site and is seen only by authorised B Travel staff. To the extent necessary to provide the service, it may be shared with the driver and guide who will be serving you. Where required by law, it may be disclosed to the competent public authorities.

If you choose to send your request on WhatsApp, the message is transmitted through the WhatsApp service; this transmission is subject to WhatsApp’s own privacy terms.

How long is it kept?

It is kept until your request has been concluded and, after that, for the period laid down by the relevant legislation. If you ask for it to be deleted, your request is deleted from the system; copies in the nightly backups are deleted automatically within 14 days at the latest.

Your rights

Under Article 11 of the KVKK, you have the right to:

• learn whether your personal data is processed and, if it has been, request information about it;
• learn the purpose of the processing and whether the data is used in line with that purpose;
• know the third parties to whom it is transferred at home or abroad;
• ask for it to be corrected if it has been processed incompletely or inaccurately;
• ask for it to be erased or destroyed, and ask for these actions to be notified to those to whom it has been transferred;
• object to an outcome to your detriment that arises from the data being analysed by automated systems;
• claim compensation for the damage if you suffer damage because the data has been processed unlawfully.

How can you submit a request?

You can send your requests to [email protected] or to the WhatsApp line on the site. Requests are answered free of charge within 30 days at the latest.